Shipping and Returns

Preparation and delivery

We strive to prepare and ship orders as quickly as possible after payment confirmation.
Delivery time varies depending on the delivery location and shipping company, and you will be provided with tracking information as soon as the order is shipped.

Shipping fees

Shipping charges are calculated automatically upon order completion, and free shipping offers may be available for eligible orders and will be explained during checkout.

Return

Products can be returned within 3 days of receipt, provided they are unused and unopened.
Opened care products cannot be returned for hygiene reasons.

Support

Our team is ready to assist you via: hello@nevuu.com